Guest Q&A auto-replies
Replies to 'where's the venue?' and 'what time?' instantly, in the guest's language.
One unlucky family member usually fields hundreds of repeat questions in the week before the wedding. WeddingAI parses each inbound message, identifies the right event for that guest, and replies with venue + time + map link automatically. RSVP-style replies (yes/no/maybe) update the guest list directly. Hosts only see questions the AI couldn't answer.
The shift
From frantic to handled
- ×100+ identical questions to one family member, who gives up by day 3
- ×Misinformation spreads as different family members give different answers
- ×Yes/no replies sit unread in WhatsApp until someone manually updates the list
- ×Guests in different cities ask the same questions in different timezones
- ✓Inbound parsed for intent: rsvp / venue / time / general / help
- ✓Replies pull live data from the right event for that guest
- ✓Yes/no/maybe replies update RSVP state directly
- ✓Hosts see only the questions the AI couldn't confidently answer
8–15 hours of repeat questions
Plus you stop being the family answering machine
Under the hood
How it works
Inbound webhook (Twilio + email)
Every inbound message is forwarded to the agent within seconds. Sender phone/email is matched to a guest in your list.
Intent classification + event lookup
Keywords + LLM fallback decide intent. Event context comes from the guest's nearest upcoming assignment.
Reply on same channel
Replies via the same channel the guest reached out on. Logs the conversation under the guest's profile.
In your dashboard
What you'll see
Comms page shows a unified inbox: every inbound + outbound message with channel badges (WhatsApp / SMS / email) and status. Guests' profiles show their full conversation history.
Open the dashboardFAQ
Quick answers
Pairs well with
Unified communications hub
One inbox for every guest and vendor message — searchable, archived, audit-trailed.
Read moreAdaptive RSVP follow-up
Multi-step reminders that adapt to VIPs, time-to-event, and past behaviour.
Read moreSmart guest list import
CSV / Excel intake with intelligent dedup and per-event assignment.
Read moreReady to take the chaos off your plate?
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